FAQ

GENERAL SHIPPING INFO

Do you ship overseas?

It is possible for us to accomodate international shipping. Additonal shipping costs will apply. For your order to be shipped internationally, please contact us.

Can I cancel an order?

Orders can be canceled within 24 hours of purchase unless the order was already shipped out. Please contact us to cancel your order.

How long until my order ships?

Processing time is 3-5 business days
Delivery time is 4-7 business days

What carrier do you use?

US Postal Service First Class

What if my package gets lost?

If a package is lost or shown as delivered but you did not receive it, you will need to make a shipping claim with USPS. Once we ship and a tracking number is provided Ashi B Fashions is not liable for the package

Where does my package get sent from?

Miami, Fl

PRODUCT

Can I return my item?
Each piece is made to order so we do not take returns but we will help you to make an exchange. Kindly see our EXCHANGE POLICY for more info.

Do you take custom orders?
Yes, custom pieces start at $130 and go up depending on complexity and how quickly you want the piece to be completed. With custom pieces, up to 2 free alterations can be done and after, each alteration is an additional $15. Shipping costs are at the customer’s expense.

CARE

How do I care for my Ashi B swimsuit?

  • Rinse your swimsuit in cool water immediately after each use
  • Handwashing with a mild soap or detergeant is best or
  • Machine wash on delicate/gentle cycle in cold water
  • Let air dry
  • DO NOT MACHINE DRY
  • DO NOT LEAVE IN DIRECT SUNLIGHT